top of page

Privacy Policy

We value your privacy and respect the security of your personal data.

 

You have a legal right to this and also to know:

  • who we are

  • how and why we collect, store, use and share personal data

  • your rights in relation to your personal information, and

  • how we use cookies on this website

 

Who we are:

Silver Bear Yurts is Michael Sams and Nichole Messier. When you use our website or engage with our business in other ways such as requesting a Quote or buying a Yurt from us, we collect, use and are responsible for certain personal information about you.

 

This process of gathering and using information is regulated under the General Data Protection Regulations which apply across the European Union. 

 

What information do we collect?

You can visit our website anonymously, but when making an enquiry, you may be asked for details to allow us to respond to you, such as name, e-mail address, phone number, billing address and installation address.

 

If you make a purchase with a credit or debit card, we do not retain your card details.

 

What do we use your information for?

The personal information we obtain from you may be used in one of the following ways:

  • To process a financial transaction.

  • To enable us to prepare a Quotation for you.

  • To enable us to install your Yurt in the correct location.

  • To send periodic emails, or to contact you by phone, or occasionally to contact you by post if that is your preference. This would be for the purpose of sending you relevant information, or responding to an enquiry, or other communication that is needed in the course of fulfilling an order from you.

​

We do not pass on any of the personal information you have given us.

 

The information we have about you will not be sold, exchanged, transferred, or given to any other business or individual without your consent, other than for the specific purpose of delivering the purchased product or service requested. (For example, a delivery company.)

 

How do we protect your information?

All personal data is stored securely and no unauthorised staff are permitted access. You have a legal right to view the data that we hold about you. Your personal data can, therefore, only be exchanged between you and ourselves.

 

Changes to this privacy policy

If this policy changes, we will place an updated version here on this page.

​

What are "Cookies?"

Like nearly all other websites, our website uses something called "cookies" to help us to provide you with the best experience. Cookies are tiny text files containing small amounts of information that are downloaded on your computer when you visit certain webpages. Cookies do not harm your computer or contain any information that personally identifies you.

​

Managing Cookies

Cookie preferences can be managed through your web browser. If the settings on your browser are set to accept cookies and you continue to use our website, we will take it that you are happy with our cookie usage. If you wish to remove our cookies and to no longer receive cookies from our site, this is likely to affect how the site works for you. Nowadays, cookies are considered such a standard part of most modern websites that disabling them is likely to limit the functionality of most of the websites you view.

​

Removing Cookies

Nonetheless, if preferred, you can switch off cookies by adjusting the settings of your web browser so cookies are blocked and will not be accepted.

​

If you would like to know more about managing your cookies check out http://www.allaboutcookies.org/manage-cookies/.

bottom of page